What are your prices?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

Do you have a minimum order quantity?

Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to resell but in much smaller quantities, we recommend you check out our website

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

What is the average lead time?

For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

What kinds of payment methods do you accept?

We accept bank transfer, Western Union, PayPal, Credit and so on. Usually 30% deposit, 70% balance before delivery.

What is the product warranty?

Warranty is 2 years, usually if there is something wrong with the parts, we will ship the related replacements to you by air after we confirmed the problems. Warranty shipping fee & replacements are free.

Do you guarantee safe and secure delivery of products?

Yes, high quality export packages will be used for the goods. So you do not need to worrry about the delivery. We have shipping insurance about your goods. You will receive all the goods in perfect condition.

How about the shipping fees?

The shipping fee is according to the exact weight of your goods. Usually we will delivery them to you by air, such as UPS, FEDEX, DHL, TNT and so on, it is safe and fast. Or you can use your own shipping company as you wish. We can find the best shipping fee & shipping method for you.